[Home](https://www.referralflooring.com/)/About Who is coming to the house # Twenty years of other people's floors. Referral Flooring installs, repairs and refinishes floors for homeowners across Burlington, Hamilton, Waterdown, Dundas and out to St. Catharines and Mississauga. The name is the business model: most of the work comes from somebody who already had it done. **150 to 250 floors a year** Some of what that experience settles is written down on the [tips page](https://www.referralflooring.com/tips), alongside the industry standards it lines up with. By Max's own count, for more than twenty years. That is thousands of houses across the Golden Horseshoe, and long enough to have seen what the shortcuts cost three winters later. Owner's own statement **Covered and insured** WSIB coverage and liability insurance, both current. Ask for the clearance certificate before anyone starts, from us or from anybody else you are considering. Owner's own statement **Backed for a year** Floor repair and installation carry a one year warranty. You call the same number you called the first time. 1 year warranty, confirmed **The old floor leaves** Carpet, tile, hardwood, vinyl, subfloor, baseboard and casing goes out in the truck the day it comes up. It does not sit in your garage. Same-day disposal, confirmed ![](https://www.referralflooring.com/assets/max-portrait.jpg) Meet Max ## You get the owner, not a salesman. The person who comes to your house with the samples is the person whose name is on the business. Max does the estimate himself, which is why the number you get at the kitchen table is a number somebody can actually stand behind rather than one that gets revised once a crew turns up and looks under the carpet. It also means there is one person to call if something is not right, for a year afterwards, and he is the same person you already met. - Does the estimates himself - 150 to 250 floors a year, for 20+ years - WSIB covered and insured - One number, before and after How we work ## The estimate comes to you, not the other way round. Most flooring companies ask you to drive to a warehouse, stand under fluorescent lights, and pick a floor for a room they have never seen. We think that is backwards. The samples come to your house, get laid on the floor they are replacing, next to your cabinets and your furniture, and you take as long as you want. You get a firm number before we leave. If you do not like it, that is the end of it, and it has cost you nothing. - Solid hardwood - Engineered flooring - Vinyl plank - Carpet - Moulding profiles - Floor registers - Felt pads - Cleaning supplies What is in the van at every estimate ![A finished dining and living room, the floor reading mid-brown in the room](https://www.referralflooring.com/assets/photos/dining-room-floor-in-daylight.jpg) While we are in your house ## It is your home before it is our jobsite. 1. 01 ### Furniture moves, both ways We move it out and we put it back where it started. It is part of the job, not a line item you find out about later. 2. 02 ### Dust is contained Concrete grinding is done low dust and the old floor goes straight out to the truck instead of piling up in the garage. 3. 03 ### Doors get cut A new floor changes the height. Doors that no longer clear are cut, which is part of the install rather than a callback. 4. 04 ### Trim goes back and gets painted Baseboard and casing back on, painted or stained to match what was already there. 5. 05 ### Vents sit flush Set level with the plank instead of perched on top of it, and cleaned before we go. 6. 06 ### The floor is left clean You get the house back, not a site to tidy up after us. Not our words ## What that actually feels like to live with. The section above is the published standard. This is what people who paid for the work said about it afterwards, on a public profile where we cannot edit them. **4.8 out of 5** across **45 reviews** on Google ยท [Facebook](https://www.facebook.com/referral.flooring.2025/) By Max's own count, **150 to 250 floors a year** for more than twenty years. Thousands of houses, most of them booked because a neighbour already had theirs done. > I recently had a new kitchen installed and the cabinet makers could not > believe how level the floor is. **Lisa Baxter**Google review > We had previously hired a contractor who was skilled at many things but had > never worked with 7 inch planks before, which resulted in floor movement and > squeaks. **Paula Candido Ward**Google review > Our floor needed quite a bit of work to make it level, and the guys put in a > lot of extra effort to make sure that the job was done right. They are up front in their > pricing. **Tracy Alkema**Google review > A century home, and 2 additions which had settled unevenly over time. > Especially in the kitchen and dining area, there were noticeably uneven joints. **Bob Warriner**Google review > Despite the myriad hidden challenges a 50+ year old house presents, Max > efficiently and professionally addressed all required work on time and within > budget. **Phil Homerski**Google review > Right on time, affordable, courteous and minimal disruption to our daily lives > while working on the project. **Olusola Osibeluwo**Google review Quoted from public Google reviews. Referral Flooring cannot edit or remove them, which is the entire reason they are worth reading. Where we work ## Burlington out to St. Catharines and Mississauga. Most of the work is Burlington, Waterdown and Hamilton, which is where most of the referrals come from. Dundas, Ancaster, Stoney Creek and Binbrook are regular. Grimsby, Oakville, Mississauga and St. Catharines are covered too, so ask rather than assume you are out of range. Where to next ## The rest of it. - [Every serviceNine pages, one per material and job, with the published figures quoted.](https://www.referralflooring.com/services) - [Finished jobsAll nineteen photographs, from the coffered living room to the curved staircase.](https://www.referralflooring.com/gallery) - [Where we workBurlington, Hamilton, Oakville and Grimsby, and what each says about permits.](https://www.referralflooring.com/service-area) - [The questions answeredSix guides, every figure sourced to the standard it came from.](https://www.referralflooring.com/tips) - [Subfloor repair and levellingThe unglamorous day that decides how the floor ages.](https://www.referralflooring.com/subfloor-repair-and-levelling) - [Contact and hoursPhone, email, and what booking an estimate actually gets you.](https://www.referralflooring.com/contact-us) - [What we do with your detailsWho sees a booking request, where it is kept, and how to have it removed.](https://www.referralflooring.com/privacy) Next step ## Let's get the samples on your kitchen table. Thirty seconds to book. About an hour of your evening. No obligation, and nothing owed either way. [Book a free estimate](https://www.referralflooring.com/#book) [Call 289-689-4242](tel:+12896894242) Phone [289-689-4242](tel:+12896894242) Email [referralflooring@gmail.com](mailto:referralflooring@gmail.com) Hours Mon to Fri 8am to 6pm, Sat 10am to 4pm Coverage WSIB clearance and liability insurance, on request. --- Source: https://www.referralflooring.com/about